Shipping Policy
We deliver containers to all 50 states with three delivery options: Free Tilt-Bed, Express Tilt-Bed, and Express Flatbed. This policy explains timelines, site requirements, freight, and your responsibilities at delivery.
On this page
- Delivery Area
- Delivery Methods & Pricing
- Delivery Timeline
- Site Requirements
- Placement
- Scheduling & Notifications
- Receiving Your Delivery
- Delivery Fees & Freight Calculation
- Multi-Container Orders
- Difficult Site Access
- Failed or Refused Delivery
- Inspection & Damage Claims
- Storage & Redelivery
- Title & Risk of Loss
- Contact
Delivery Area
CargoVault Containers delivers to all 50 states. Standard delivery via tilt-bed truck is available throughout the continental United States. Deliveries to Alaska, Hawaii, islands, and select remote locations require ocean freight or specialized carriers and are quoted separately.
Delivery Methods & Pricing
We offer three delivery methods. All methods include a one to three (1–3) business day handling period before transit begins. Transit times are measured in business days (weekends excluded) and are estimates, not guaranteed; weather, carrier availability, and site conditions can affect scheduling.
- Free Tilt-Bed Delivery (Standard): 7–12 business days transit · 1–3 day handling. Delivered by specialized tilt-bed truck that slides the container off the truck and onto your site at ground level—no crane required. FREE.
- Express Tilt-Bed Delivery: 3–7 business days transit · 1–3 day handling. Same tilt-bed ground-level placement with expedited transit. $350.
- Express Flatbed Delivery: 3–7 business days transit · 1–3 day handling. Flatbed truck delivery where tilt-bed access is not possible; customer must provide offloading equipment (crane or forklift). $500.
For hard-to-reach or oversized orders, crane service or roll-off equipment may be arranged for an additional fee. Modified containers require additional fabrication lead time, which is provided with your quote.
Delivery Timeline
The total delivery window is the sum of handling time plus transit time, counting business days from order confirmation. For Free Tilt-Bed Delivery, the total window is eight to fifteen (8–15) business days. For Express Tilt-Bed and Express Flatbed Delivery, the total window is four to ten (4–10) business days. A specific delivery window is provided after your order is placed, and you will receive a delivery notification twenty-four to forty-eight (24–48) hours before arrival.
Site Requirements
The delivery area must be accessible and safe for a large truck. Requirements include:
- Flat, level surface (concrete, gravel, asphalt, or compacted dirt).
- Approximately 100–120 feet of straight, clear space for the truck.
- 14+ feet of overhead clearance (no power lines or low branches).
- Firm ground capable of supporting 35,000+ lbs (truck + container).
- No tight turns, narrow gates, or low bridges on the access path.
- Site drainage that prevents water pooling under the unit.
If the driver determines the site is inaccessible, a failed-delivery fee may apply and rescheduling will be at the customer's expense.
Placement
The driver will place the container at your specified location if site conditions permit. The driver cannot drive over sidewalks, lawns, or soft ground, and cannot navigate steep grades or tight turns. Please mark the desired placement location with stakes or tape before delivery. Final placement is at the driver's discretion for safety.
Scheduling & Notifications
After placing your order, our logistics team contacts you to schedule delivery and confirm site access. You will receive a delivery notification twenty-four to forty-eight (24–48) hours before arrival, with a delivery window. Someone 18 or older must be present to sign for delivery.
Receiving Your Delivery
An authorized person aged 18 or older must be present to sign for delivery. The driver will place the container at your marked location if conditions permit and confirm placement with the signer. You (or your representative) should inspect the container before the driver leaves and note any visible issues on the delivery receipt.
Delivery Fees & Freight Calculation
Our three delivery methods have fixed pricing: Free Tilt-Bed Delivery at no charge, Express Tilt-Bed Delivery at $350, and Express Flatbed Delivery at $500. The selected method's cost is added at checkout. Additional surcharges may apply for fuel, residential delivery, or remote locations and are confirmed at checkout or in your quote. An instant freight estimate also appears when you enter your ZIP code on any product page.
Multi-Container Orders
Orders of multiple containers may be delivered on separate trucks or over multiple days depending on quantity and distance. Your logistics coordinator confirms the delivery schedule and any volume shipping discounts available.
Difficult Site Access
If your site has limited access, steep grades, soft ground, or overhead obstructions, contact us before ordering. We can assess whether a crane or special equipment is required and provide a separate quote. Additional fees may apply for difficult access.
Failed or Refused Delivery
If a delivery cannot be completed due to inadequate site access, refusal, or the driver deems placement unsafe, the container will be returned to our yard and redelivery fees plus applicable return freight may apply per our Shipping and Return & Refund policies.
Inspection & Damage Claims
Inspect your container upon delivery before the driver leaves. Note any visible damage on the delivery receipt. Concealed damage must be reported within forty-eight (48) hours with photographs. We will arrange resolution under our Return & Refund Policy and Warranty Policy.
Storage & Redelivery
If delivery cannot be completed through no fault of CargoVault and the container must be stored pending redelivery, storage fees may apply. We will coordinate timing with you and hold the container safely until access is available.
Title & Risk of Loss
Title to a container passes to the buyer upon full payment. Risk of loss passes to the buyer upon delivery and placement at the designated site and signature on the delivery receipt. Until then, the shipment is insured and remains at our risk during transit.
Contact
For delivery questions:
- Email: sales@cargovaultcontainers.com
- Phone: (912) 231-5533
- Mail: 410 Trade Center Drive, Savannah, GA 31408
Questions about this policy?
For delivery questions, our logistics team will confirm access, scheduling, and freight before your order ships.
